Contract Renewal Specialist - Pioneer (Signing Bonus Included)
Join a dynamic team as a Contract Renewal Specialist and play a pivotal role in driving customer retention and revenue growth. In this position, you will own the human layer of contract renewals—focusing on negotiation, objection handling, and relationship management. At Private Advertiser, we are a leading company in the advertising industry, known for our innovative solutions and commitment to excellence. Based in Denpasar, Bali, our team is dedicated to delivering exceptional service and driving business success.
As a Contract Renewal Specialist, you will be responsible for managing and executing contract renewal processes, ensuring client satisfaction and maximizing revenue. You will work closely with our sales team to understand client needs and negotiate favorable terms. This role offers a unique opportunity to develop your negotiation skills, build strong client relationships, and contribute to the company's growth. With a signing bonus included, this is a fantastic chance to join a forward-thinking organization and make a significant impact.
📋 Tanggung Jawab Pekerjaan
- Manage and execute contract renewal processes, ensuring client satisfaction and maximizing revenue.
- Conduct negotiations with clients to secure favorable renewal terms and extend contract durations.
- Handle objections and address client concerns professionally and effectively.
- Build and maintain strong relationships with clients to foster long-term partnerships.
- Collaborate with the sales team to understand client needs and requirements.
- Monitor contract performance and identify opportunities for upselling and cross-selling.
- Ensure compliance with company policies and procedures related to contract renewals.
- Provide regular reports and updates to the management team on contract renewal activities and performance.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in sales, account management, or a similar role.
- Strong negotiation and communication skills.
- Proficient in using CRM software such as Salesforce or HubSpot.
- Excellent analytical and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong understanding of the advertising industry.
- Fluency in English and Bahasa Indonesia.
🛠️ Keahlian
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